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In the world of SXSW 2024, poetry collides with planetary exploration, AI intersects with the crisis of journalism, and non-obvious thinking reshapes brand strategy. In Austin, the next crisis, breakthrough trends and opportunities are just around the corner – where innovation meets inspiration at the intersection of art and science.

What would one expect from the opening session of one of the world’s most important innovation and entertainment conferences in 2024? Perhaps discussions about how AI is at the heart of both our challenges and our solutions. But SXSW is a departure from the norm. This year’s event kicked off with two remarkable women from very different fields at the intersection of art and science.

Ada Limón, the United States Poet Laureate, and Dr. Lori Glaze, Director of NASA’s Planetary Science Division, took the stage to discuss NASA’s Europa Clipper mission to explore Europa, one of Jupiter’s moons. The mission is unique as it will transport scientific instruments along with a poetic message to humanity penned by Limón and accompanied by over 2.5 million signatures as part of NASA’s “Message in a Bottle” Campaign.

The conversation largely revolved around topics that were deeply personal to both women: For Lori Glaze, the pursuit of scientific truths lies beyond our ‘small blue dot’ known as Earth; for Ada Limón, the search for answers works through poetry. Intriguingly, their processes are quite similar. Comfort in the unknown, recognising the grounding, uplifting, and inspiring nature of uncertainty, and embracing the journey without knowing the destination, all resonate deeply in these uncertain times.

Breakthrough Technologies and the Journalism Crisis

Another highlight for entirely different reasons was the session on the “10 Breakthrough Technologies of 2024” featuring Elizabeth Bramson-Boudreau from MIT Technology Review. The technologies presented, while expected, included “AI for Everything” at the top, followed by Apple’s Vision Pro, and a mix of advancements in medicine (weight-loss drugs, gene-editing treatments), green energy (high-efficiency solar cells, heat pumps), and computing (from chiplets to exascale computers).

However, Bramson-Boudreau’s fervent introduction about the dire state of media and journalism worldwide stole the spotlight. She described it as an extinction-level event for the industry, highlighting mass layoffs, the closure of numerous established publications, significant cuts in science and technology reporting, and the acceleration of advertising budgets moving towards major platforms. This trend poses a severe threat to the future of society. According to a recent study by the Pew Research Center, the number of Americans who believe that science has a positive impact on society is declining. This is alarming because tackling the pressing challenges of our time, from regulating AI to mitigating climate change, requires an informed and educated public.

This moment calls for advertisers and media agencies to extend their sustainability efforts to include social responsibility, emphasising investment in high-quality news outlets.

Non-obvious thinking in brand strategy 

In the realm of innovation and a changing world, it is often the unexpected twists and overlooked details that lead to breakthrough changes. This was exemplified by keynote speaker Rohit Bhargava, who shared his transformative journey: An unattended book signing in Singapore turned into a pivotal moment when he met a legendary movie producer, who challenged him to look beyond the obvious and embark on a journey of discovery, tackling human issues with non-obvious thinking.

Bhargava, the founder of the Non-Obvious Company and a bestselling author, established his company to promote non-obvious thinking – to notice the small, often missed details. In this year’s featured session at SXSW, he highlighted how conventional thinking exacerbates human problems: the increase of loneliness and anxiety in a work-from-home era that limits diverse interactions; the overwhelming overload of choices in every aspect of life; and the diminishing sense of purpose and motivation.

To address these challenges, Bhargava introduced key elements of non-obvious thinking that can be integrated into our daily lives. He suggested that simple actions, like breathing correctly, can enhance creativity and foster innovation. He also emphasised the importance of accepting multiple correct answers simultaneously, avoiding the stress of searching for a single solution.

True to his reputation as an exceptional storyteller, Bhargava closed the session with the story of the Fosbury Flop, a revolutionary technique from the 1968 Olympics that transformed the high jump. This change was sparked by a small shift in perspective – the recognition of the potential of new landing materials – by an athlete who noticed what others did not. It’s in these moments of clarity and creativity, when the conventional gives way to the extraordinary, that non-obvious thinkers have the power to change the world.

The Transition Generation: Emerging Tech Trends 2024

This year’s SXSW may have boasted royal visitors like Meghan, Duchess of Sussex, and Prince Harry, but the real queen of Austin remains Amy Webb, CEO and founder of the Future Today Institute, who presented the Emerging Tech Trends Report 2024.

Unsurprisingly, (Generative) AI was a focal point of the report, seen as a general-purpose technology capable of transforming business and society as fundamentally as the steam engine, electricity and the internet did in the past. However, this transition is distinguished by the simultaneous emergence of two other technology fields: The Connected Ecosystem of Things and Biotechnology. According to Webb, these three general-purpose technologies will initiate a new technology super cycle that will impact every aspect of our lives and redefine our existence.

Yet this monumental change is accompanied by fear, uncertainty and doubt, especially among business and political leaders. The natural tendency towards shorter planning cycles in response to unexpected disruptions contradicts the essential need for strategic long-term planning to maintain control and shape the future.

AI, dubbed the “Everything Engine,” underpins this tech super-cycle. Large Language Models are currently leading the AI wave, but little progress has been made over the year in addressing bias and accountability issues, as speed and scale prove more lucrative for businesses than ethical considerations.

The evolution of AI will transcend language; Large Action Models, capable of predicting next actions based on rich data from sensors, wearables, and other connected devices, represent the next frontier of Generative AI.

First published in Horizont.

Duality is a major theme at SXSW, down to its programming, speakers and organisation. Tech and business meet entertainment and arts: A-List celebrities and highly specialized niche experts. A massive 10 day conference planned for over a year by a small team at SXSW, but only made possible by the contributions of hundreds of volunteers over the course of the actual event. Duality, and with it the inevitable mixing and mingling of different ideas and processes and cultures, let’s us make the most interesting observations at the convergence points in between.

The Internet as we know is gone – we just don’t see it yet

We focused our 2nd day at SXSW 2023 on the heavy hitters in the speaker line-up, starting with CEO and founder of the Future Today Institute and SXSW legend Amy Webb launching the 2023 edition of the Emerging Tech Trends Report. Queuing up shortly after 8am for the 10am session turned out to be a good decision, as the room was absolutely packed and many attendants didn’t manage to get in at all. 

The talk itself focused on roughly 35 out of the 666 (!) trends from the latest set of reports and – as mentioned in the intro – the most interesting things will happen at the convergence points between different trend clusters, two of which Amy Webb talked about in detail.

Cluster one, the convergence between web3, cloud computing and – you guessed it – artificial intelligence will lead to a major reshaping of business and society. Or as Amy Webb stated: The Internet as we know is gone. The question we have to ask ourselves is: What if you don’t search the internet, but the internet searches you? With the proliferation of AI and Large Language Models (LLM) combined with Reinforcement Learning from Human Feedback (RHLF), everything around us becomes information that is ready to be processed and used to train AI models – with highly capable generalist AIs on the horizon that will shadow anything we see today. 

The infrastructure to power these AIs can realistically only be provided by a couple of big tech companies, further solidifying the existing monopolies in digital infrastructure, late and lacking regulation and very little ethics involved, if these companies are left to regulate themselves. 

Amy Webb drew two possible scenarios for the year 2033 – an optimistic one, with people centric AI and data management centred on the common good in a transparent and decentralized setup with opt-in data sharing where this new infrastructure works for the user and provides real and tangible benefits. And the catastrophic one, where our digital footprints are constantly scraped into models, leading to aggressive curation and recommendation instead of true user choice. We end up surrounded by information, but can’t get the actual things we want. Chances of the latter happening according to Webb: 80 %. 

The second cluster, the convergence between AI, the Metaverse, bio-engineering and healthcare focused on assistive computing of the future where generative AI and the industrial metaverse act as invisible and ubiquitous tools leading to major improvements not only in medicine but in almost any profession. The danger: creating a new digital divide for those who weren’t trained to use these tools early on. The optimistic scenario for 2038: we invest in education and upskilling and these new tools positively transform the workforce. The catastrophic one: assistive tools are mere ways to increase revenue, we face a massive digital divide and let the AI cause actual harm due to inherent biases and a lack of human reinforcement. Chances: 50:50. 

The complete reports and additional goodies from Amy Webb’s session can be downloaded here.

The only future we can make is one we are able to imagine

The next session had a much less gloomy outlook on the future – even though it focused on similar themes. Rohit Bhargava, SXSW regular and author of the highly successful Non-Obvious Trends newsletter and book series teamed up with trend forecaster Henry Coutinho-Mason to speak about technology, that might have looked like science fiction just a few years ago, but will feel totally normal to us soon. 

Metabolic monitoring for better understanding of personal diets, virtual companions that can have positive impacts on our mental wellbeing, synthetic food, that might require a completely new way of brand storytelling, that for the longest time focused on championing “natural”, immersive entertainment, and augmented creativity supported by generative AI. It was a refreshing interpretation of what technology can do for us, if we think about it positively. The fact that the talk happened right after Amy Webb’s session just further reinforces the theme of duality at a place like SXSW and shows that both these ideas can co-exist – it is up to us, what we take away. 

Fixing the Complexity Crisis 

The afternoon started with a session by Nick Law, Global Lead for Design and Creative Tech at Accenture Song. You might think I’m starting to make things up, but duality was a major topic in this talk as well. Law spoke about the necessary structure in organisations to enable great creative work in an increasingly complex environment. The combination of copywriting and art direction, brand and performance, design and storytelling – and the ideal connections between people from different fields to create truly outstanding work what neither party could have done on their own. It was a convincing call to invest the time and effort to transform the organizations we are part of, illustrated with many examples from the history of advertising down to his own illustrious career at R/GA, Apple and Accenture. 

Artificial Intimacy 

What better way to end the day than with a session by another prolific SXSW speaker – renowned psychotherapist, podcast host and author Esther Perel asked important questions:  to what extent is artificial intelligence a conduit to artificial intimacy? What effects do the growing popularity of AI therapy bots have on mental health? How are our relationships affected by the proliferation of hyper-connectivity and the performance metrics we apply to our digital self expression? For Perel the answer is clear – human relations are way too complex and ambiguous for AI systems to grasp and our hyper-connected digital lives prevent us from being truly present in our real relationships. 

Random observations from day 2:

  • Instead of exporting SXSW to Australia, the organizers should think about opening a branch in Brazil – then again it feels like half the Brazilian tech & marketing crowd is already in Austin anyway. 
  • Did I mention: the lines are back? SXSW has really perfected the art of queue management and every year new I get introduced to new creative ways of lining up. And all of it is surprisingly analog, considering the digital and techy nature of many of the sessions. 
  • I want to hang out with the person in charge of decorating in the hallways of the downtown Hilton. Keep celebrating the tacky 90s vibes!